November 28, 2016

Help / FAQs

Frequently Asked Questions

What / who is vciMobile?
vciMobile is a trade name for Vision Communication, a business consultancy firm based in Los Angeles, founded in 1995. vciMobile makes it easy and affordable for companies and organizations to use web and mobile technologies to improve and simplify customer engagement.
What kind of businesses and organizations need vciMobile mobile apps and websites?
Any business or organization that can benefit from increased customer/member loyalty and interest. Our technology puts your message right into the hands of your audience.
What is a Mobile App?
A mobile app is a small computer program that runs on a smartphone or tablet. Consumer adoption of Apple and Android mobile devices is the fastest growing technology trend in history, delivering phone service, location-based mapping, digital photography, time keeping, personal data management, and many other services.
vciMobile apps are designed to take full advantage of mobile device features to generate customer interest and loyalty.
How can a mobile application help your business?
iPhone and Android mobile applications provide instant information and provide customers with a direct way to contact a business from their mobile device. With our solutions, you can engage, inform, and impress customers, and most importantly generate brand loyalty and sales by using the internal features of the customer’s phone.
How can you build brand-loyalty with vciMobile?
vciMobile is the ideal solution for small businesses looking to create brand loyalty and frequent buyers. We do so by providing small businesses with a mobile application that rewards customers for repeat visits through coupon rewards using proprietary check in systems.
How much does vciMobile cost?
Set up fees vary according to your business needs. Monthly maintenance starts at just $39 per month. click Pricing above for standard rates, and call us for a quote based on your needs.
What's included?
– Personalized iPhone or Android app solution customized to your business.
– App submitted personally by our staff to the App Stores.
– Lifetime support and maintenance of your app.
– Regular updates and improvements to your app.
– Powerful CMS account to update your app, instantly.
– And more…
How long does it take get a mobile app?
Your custom native apps for iPhone and Android can usually be delivered within 2 weeks of your order. Android availability through Google Play is same day. Apple approval of iPhone and iPad apps usually requires at least 2 weeks.
How can I update my mobile apps?
Need to change content in your app? No problem. Log in to your vciMobile account, make the change, and your app is instantly updated. Couldn’t be easier.
What happens if Apple rejects my iPhone application?
We guarantee your application will be accepted to the iTunes App Store or your money back!
How do push notifications work with vciMobile apps?
Looking to notify your customers of a sale or event? Your app content portal allows you to send “push notifications” right to your customers iPhones or Android device. Log into your account, enter the information you want to send, and click send! Couldn’t be easier.
Push notifications can also be geo-targeted.
Are mobile apps just a fad?
Over the next few years mobile apps will extend their prevalence beyond phones and tablets. Mobile operating systems are getting integrated into televisions, automobiles, telephones, wrist watches, glasses, and even clothes, and mobile apps are fueling the trend. The astounding growth of mobile apps has yet to reach a plateau or peak, and there are no plateaus or peaks in sight in the near future.
What about websites?
The World Wide Web continues to grow, and continues to displace traditional media as a platform for advertising, news, entertainment and information. We have built and managed business websites since 1998 and currently use a variety of technologies including HTML (including HTML5), CSS (including CSS3), JavaScript, PHP, MySQL, Apache, Windows, Visual Studio, .Net Framework, WordPress, etc.
WhaI have more questions, what do I do?
Feel free to contact us for any reason. By phone: 213.375.8455. By email: info@vciMobile.com.